Shipping and Returns

Shipping

Orders placed on the website are processed and shipped Monday through Friday. Please allow up to 48 hours for orders to be shipped.
Orders placed with express shipping must be submitted by 3PM EST to ship same day.

Returns

Racing Force USA, Inc., will allow returns within 14 days of purchase at no charge including size exchanges without a restocking fee for items purchased from Racing Force, USA, Inc. A restocking charge of 15% on items returned within 15 to 30 days of purchase will be assessed to the customer’s account or credit card.
After 30 days returns will not be accepted without authorization from Racing Force. All items returned must be in new, clean, sellable condition and in its original container. Merchandise not in the current product line or current Snell/FIA/SFI homologation standard will not be accepted.

How to Start a Return

Start your return online at usareturns.racingforce.com — just enter your order number and the email address used at checkout. Your Return Authorization (RET) number is issued automatically once the return is submitted, and you will receive an email with instructions for sending item(s) back to Racing Force USA, Inc.
From the portal you can also upload photos, communicate with our returns team, and check the status of your return at any time. The online portal accepts return requests within 30 days of purchase. If you prefer not to use the online portal, you can request a return by e-mailing [email protected].

All approved returns or size exchanges must be sent to Racing Force in the original undamaged packaging, otherwise they are subject to a $15.00 fee to cover the labor and cost to repackage the item. For items purchased through an authorized Racing Force dealer, please contact the dealer or retailer directly!

Timeframe:

• To receive a full refund or exchange of the purchase price, items must be returned/exchanged within 14 days of purchase.
• Items returned/exchanged after 14 days but before 30 days from purchase will be subject to a 15% restocking fee that will be assessed to the customer’s credit card.
• Items cannot be returned or exchanged after 30 days from purchase date.
• Return shipping costs are the customer’s responsibility.

Condition/Current Product Line:

• Any items returned must be in Restockable, Resellable condition; in original packaging with original parts included. Otherwise, customer will be subject to an additional fee.
• RET number must be referenced in a visible location and can’t be written on the product box. The condition of the product box is important as it should not have any labels or writing on the outside or used as the shipping box as it will no longer be restockable.
• Merchandise not in the current product line or current homologation standard will not be accepted and will be returned to customer.

Return Procedure:

• To return or exchange an item, start your return at usareturns.racingforce.com to receive a Return Authorization (RET) number. Before sending item(s), ensure your item meets the terms above. Return shipping costs are the customer’s responsibility.
• The RET number will be cancelled if the merchandise is not returned within 30 days.
• If a RET number has not been issued, whatever you have returned will be shipped back to you at your expense.

Once a return has been submitted, customer will receive an email with a RET number and instructions for sending item(s) to Racing Force, USA, Inc.

Received item(s) can take up to 10 business days for inspections to be completed and credit memos to be issued when applicable.